Job Description: The Officer shall be responsible for
- Raising stock requisitions based on daily and weekly splits as approved by RIS / RIM.
- Receiving handsets, simkits, recharge cards, POS materials and accessories ordered by Inventory Supervisor from the central warehouse and store it in B2B.
- Confirming condition and completeness of stock received.
- Ensuring that stock levels are maintained, reporting imminent stock-outs to Inventory Supervisor.
- Issuing simkits, recharge cards, POS materials and accessories to the Service Centres, Dealers and to Connect stores from B2B.
- Issuing stock requested on internal requisitions for staff starter packs, handsets and promotional/ gift items at the request of management.
- Issuinge replacement handsets and starter packs faulty when requested by S/C Controller following reports of DOA handsets and starter packs received by customers.
- Returning all DOA stock to Central warehouse
- Dispatching of all out bound stock from B2B (Hub) to required destinations (spokes) / TP Inventories.
- Processing requisitions from other B2Bs/Spokes ensuring accurate PODs are raised.
- Physical dispatchment of processed stock and ensure proper handover to the receiving B2B or Spoke.
- Timely processing and hand over TP stock to courier for onward delivery to TP inventory
- Notifying Site Security Supervisor on completion of TP for deliveries
- Issuing store is tidy and clean and that stock is secure at all times.
- Conducting daily stock count.
- Report all stock discrepancies and irregularities to Inventory supervisor.
- Issuing that Customers are attended to in a timely, courteous and caring manner at all times.
- Attending to Customer queries relating to used cards, missing cards, Status 3 cards etc and escalate accordingly.
- Reporting and record of all queries resolutions in soft and hard copies.
- Escalated Stock losses or theft as reported by Business Partners.
- Collating, arranging and keeping in an orderly manner all historic documentation of Inventory data (specs, price changes, new products etc) in soft and hard copies.
- Handling and effecting the timely integration of all manual transactions with the system and maintaining the necessary records of all such transactions are kept for easy audit trail.
- Identifying and escalating system queries and problems with regards to stock from IFS.
The job conditions is Standard MTN working conditions with permanent employment status
Requirements
Graduate with HND/BSc
Minimum of 1 year relevant experience
MTN JOB VACANCIES: Apply here now.
Closing date: October 20, 2011
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